Personal Data and General Confidentiality Agreement

SUNUCU MADENİ BİLİŞİM SERVICES

PRIVACY AND SECURITY

This privacy and security agreement contains disclosures regarding the collection and distribution of information on the websites of servismadeni.com and SUNUCUMADENİ.

SUNUCU MADENİ logs the IP addresses of all users and registered customers accessing the website using a LOG system and will use these records to troubleshoot any issues that may arise. Our system includes a cookie system for security monitoring and to prevent duplicate content from being viewed.

CUSTOMERS must fill in the fields (name, address, phone number, email address, date of birth, and ID number) on the membership registration form. If the individual has a legal entity (tax number, tax office), the financial information collected by Server Madeni will be used to collect the price of purchased products and services and for other legal purposes.

SUNUCU MADENİ will not use, share, or sell any customer information on the system outside of its own organizations.

SUNUCU MADENİ will not violate any of its commitments and obligations under the terms of its privacy and security agreement. It will not be responsible for any information obtained, altered, or interfered with its services due to a potential customer vulnerability.

SECURITY

Our company implements security measures on our website to prevent information loss, unauthorized use, and unauthorized modification. These security measures include:

If you forget your existing membership information and obtain new information, you may submit a photo of the front and back of your Turkish Republic ID card for comparison by email or support request.

Locating unchangeable fields within your profile information.

Storing and storing the content of notifications you submit through support requests.
Keeping and storing records of all correspondence and conversations you have with us.
Storing the content of emails sent to and from you. Your access to our site is protected by an SSL certificate.
Editing and Deleting Information

Our customers have the right to edit all personal and corporate information stored in our system at any time. Our company may conduct the necessary review to ensure the accuracy of this information. However, due to legal obligations, the information of our individual or corporate customers registered in our system cannot be deleted from our system for the period required by law, even if they terminate their product, service, or subscription.

After this period, our individual or corporate customers may request the deletion of their information. To do so, please send an email to [email protected] informing them of the situation.

For online payments, we do not store customer credit card information, and no information can be accessed.